Currently, Kalyagen can receive payments through Stripe and PayPal. Therefore, we accept any credit card or form of payment accepted by Stripe and/or PayPal.
We take great pride in the quality of the products we offer, and your 100% satisfaction is our primary goal. As a result, we offer a 100-day money-back guarantee on the products purchased on the official Kalyagen website. If you do not love Stemregen for any reason, simply get in touch via email on our contact page and let us know you would like a refund.
This policy applies as a full refund within 100 days from purchase on initial orders. This guarantee is Limit one (1) guarantee per product, per household. For customers who purchase more than one bottle on their initial order, the remaining unopened bottle(s) must be returned to qualify for a full refund. All costs associated with return shipping Stemregen to us including but not limited to return shipping charges, taxes and duties if applicable are non-refundable. Refunds are processed within 1-2 business days once the product is received.
At Kalyagen it is our goal to make your ordering process as efficient as possible. Learn about our shipping policies and procedures below.
We ship Stemregen to anywhere in the United States—even Alaska, Hawaii and Puerto Rico—for free. Once your transaction is complete, Kalyagen will prepare and ship your merchandise to any shipping destination within 2 business days, though our goal is 1 business day. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.
Orders cannot be shipped to PO Boxes.
Kalyagen is pleased to offer international shipping to Canada, the European Union, Central America, and South America. Shipping rates are calculated and displayed in your final total during checkout.
Kalyagen orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Orders are shipped via standard service and are processed and shipped in 1-2 business days, depending on product availability. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.
Exchange rates applicable to international orders will be calculated according to Stripe and PayPal policies and practices..
Duties & Taxes
Shipping charges do not include taxes and duties that may apply depending on the requirements of the destination country or territory. If applicable, such charges will have to be paid by the customer to the carrier at the time of delivery.
If the applicable taxes and duties are required by the destination country or territory and are not paid by the recipient, and thus the merchandise is not received by the recipient, Kalyagen will not refund any of the shipping charges and will only refund the merchandise cost if the carrier successfully returns it to us.